Patient Advice & Support Service ScotlandOur experienced advisers support anyone who uses NHS Scotland to understand their rights and responsibilities as a patient, raise concerns, give feedback or comments, or make a complaint about NHS Scotland treatment. Find out how we can help youWhat can (and can't) PASS help you with? Find out how to make a complaintA step-by-step guide to the complaints process. Get mental health supportWhere to go if you are struggling with your mental health. Find medical adviceWe cannot give medical advice, but we can help you to get it. Find information here. FAQ: Get answers quicklyFind answers about PASS here. Find out how we have helpedFind out how PASS has helped NHS patients and their loved ones in the past. Provide feedbackProvide us with feedback on your experience with PASS.