The PASS advice line will be closed for Christmas and New Year from December 21st until January 5th inclusive.

PASS is delivered by the Scottish Citizens Advice Network. Each local Citizens Advice Bureau (CAB), along with Citizens Advice Scotland (CAS), are members of the Scottish Association of Citizens Advice Bureaux (SACAB). CAB and CAS are responsible for keeping your information safe, making us joint controllers of your data.

We are committed to ensuring that we are compliant with our obligations under the General Data Protection Regulation (GDPR), and that whenever we process personal data, we do so in a transparent, fair and lawful manner.

If you have any questions about the way we process your data, you can contact our Data Protection Officer by email at DPO@cas.org.uk or by writing to The DPO, Citizens Advice Scotland, Broadside, Powderhall Road, Edinburgh, EH47 4GB.

Download our privacy notice