Your feedback is important to us and may help improve the service for others.

I am not satisfied with the service I received from PASS

If you are not satisfied with your experience with PASS, please contact PASS@cas.org.uk to let us know – we may be able to sort it out straight away.

I have a complaint about PASS

If you would like to make a formal complaint about PASS, please send information to info@cas.org.uk or fill out a complaint form.