Contact
For advice in Scotland, there are two ways to request a callback or an email response:
- Fill in your contact details on our simple web contact form, below, or
- Call us on our Advice Line: 0800 917 2127 (Mon – Fri 9am – 5pm).
If all our advisers are busy or you call out of hours, you can leave a message. Let us know your name, phone number, postcode, and whether we can leave a message, if you aren’t available, when we return your call.
We reply to all legitimate enquiries as soon as we can. Our aim, for calls and contact form enquiries, is always to get in touch within 2 working days.
You may also find our Client Information pack helpful. It can be downloaded here
Are you outside of Scotland?
- If you are in England and Wales please contact PALS (Patient Advice and Liaison Service) for health-related advice, or Citizens Advice for other advice areas.
- If you are in Northern Ireland please contact Citizens Advice.
Please be aware that verbal abuse towards advisers will not be tolerated.
The information you provide will only be used for these purposes.
Please confirm you have read and understood about keeping your information safe.
