The PASS advice line will be closed for Christmas and New Year from December 21st until January 5th inclusive. We will not be able to respond to queries during this time but will reply as soon as possible on reopening. 

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Golden Jubilee National Hospital

Agamemnon Street

Clydebank

G81 4DY

Tel: 0141 951 5951

Email: feedback@gjnh.scot.nhs.uk

 

Golden Jubilee National Hospital Complaints Handling Procedure: The NHS Scotland Customer Facing CHP (nhsgoldenjubilee.co.uk)

 

Patient Experience Team – Corporate Affairs and Engagement

Gyle Square

1 South Gyle Crescent

Edinburgh

EH12 9EB

Website: Contact Us (scottishambulance.com)

Tel: 0131 314 0000 (Monday-Thursday 8am-4.30, Friday 8am-3pm)

Contact form for complaints: Complaints form (scottishambulance.com)

Contact form for feedback: Feedback form (scottishambulance.com)

 

Scottish Ambulance Service Complaints Handling Procedure: what-will-happen-now.pdf (scottishambulance.com)

The State Hospital

Carstairs

Lanark

ML11 8RP

Tel: 01555 842 200

Email: TSH.ComplaintsAndFeedback@nhs.scot

 

More info: Make a Complaint – State Hospital (scot.nhs.uk)

The State Hospital Complaints and Feedback Policy and Procedure: CRP01-Complaints-and-Feedback-Policy-and-Procedure-Jun-21.pdf (scot.nhs.uk)