The PASS advice line will be closed for Christmas and New Year from December 21st until January 5th inclusive. We will not be able to respond to queries during this time but will reply as soon as possible on reopening. 

This document is to support you when providing feedback, raising an issue or making a complaint about the NHS in Scotland.

Download Client Information Pack

Download large print Client Information Pack

Supported by:
Supported by Scottish Government Riaghaltas na h-Alba gov.scot
Supported by:
Supported by Scottish Government Riaghaltas na h-Alba gov.scot