Find support in England, Wales, and Northern Ireland

PASS cannot provide support to those outside of Scotland, however, there is support available elsewhere.

England

• Patients in England, and their families and carers, can get advice, support and information on health-related matters from PALS (Patient Advice and Liaison Service).
• Healthwatch are available to help you have your views on health and social care heard.
• For other advice areas, please contact Citizens Advice.
• NHS England also provide information on their feedback and complaints process.

Wales

• For those in Wales, please see the information available on making complaints to NHS Wales.
• Complaints advocates at LLAIS are available to help you make a complaint about health and social care in Wales.
• Advice and further support are available from Citizens Advice.

Northern Ireland

• For those in Northern Ireland, please see the information available on making complaints to Health and Social Care in Northern Ireland (HSC).
• Advice and further support are available from Citizens Advice.