As a patient you have the right to:

  • Access: access NHS services that are appropriate to your needs.
  • Communication and participation: get information about your health and the services available to you and to be involved in decisions about your care.
  • Confidentiality: your personal health information to be kept confidential, to know how it is used and how to access it.
  • Respect: be treated as an individual and with dignity and respect, no matter what.
  • Safety: the best care and treatment possible by qualified staff in a safe and clean setting.
  • Feedback and complaints: have a say about your health care and to have any concerns or complaints dealt with in the most appropriate way.